These Messaging Terms and Conditions (“Messaging Terms”) describe the terms and conditions that apply when you opt in to receive SMS and MMS text messages from Workplace Modular Systems (“we,” “us,” “our,” or “Company”). By opting in to our text messaging program, you agree to these Messaging Terms. If you do not agree to these terms, do not opt in to receive text messages from us.

1. Program Name and Sponsor

Program Name: Workplace Modular Systems SMS Program

Program Sponsor: Workplace Modular Systems

Website: workplacenh.com

2. Program Description

Our SMS messaging program allows us to send text messages to your mobile phone number. We send two categories of text messages:

• SMS Marketing: Recurring marketing and promotional text messages including product news, promotions, and special offers. These messages require your explicit opt-in consent.
• SMS Updates: Transactional text messages about your inquiry, including quote updates, appointment reminders, and order confirmations. These messages are sent to facilitate our service to you.

3. Opt-In Methods

You can opt in to receive text messages from us through the following methods:

• Web Form Opt-In: By completing the contact form on our website at workplacenh.com/contact-us, entering your name, email, company, phone number, and state, and checking the unchecked consent box labeled “SMS Marketing” and/or “SMS Updates.” Consent is not a condition of purchase.
• Verbal Opt-In: By providing verbal consent over the phone to one of our representatives, which is recorded in our customer relationship management system.
• In-Person Opt-In: By signing a paper consent form at our facility or showroom.

When you opt in, you are consenting to receive text messages at the mobile phone number you provide. You must be the owner or authorized user of the mobile device and phone number provided.

4. Message Frequency

Message frequency varies depending on the type of messages you receive and your interaction with our business. Marketing messages are sent on a recurring basis. Transactional messages are sent as needed based on your inquiries, orders, and appointments. You can expect to receive approximately 2 to 10 messages per month, though actual frequency may vary.

5. Message and Data Rates

Standard message and data rates may apply to messages sent to you. These rates are determined by your mobile carrier and your wireless plan. You are responsible for any charges imposed by your carrier related to messages you receive from us. We do not charge you for receiving text messages, but your carrier may.

6. Opt-Out Instructions

7. Help Instructions

8. Carrier Support

Our SMS messaging program is supported by the following major US wireless carriers:

• AT&T
• T-Mobile
• Verizon
• US Cellular
• Other participating carriers

Carriers are not liable for delayed or undelivered messages. Message delivery is not guaranteed.

9. Compliance and Registration

Our SMS messaging program complies with the Telephone Consumer Protection Act (TCPA) and is registered under the Application-to-Person 10-Digit Long Code (A2P 10DLC) framework with The Campaign Registry (TCR). Our campaigns are reviewed and approved by major US wireless carriers prior to message delivery. We maintain records of all opt-in consents and opt-out requests in accordance with applicable regulatory requirements.

10. Third-Party Service Providers

We use third-party service providers to send text messages on our behalf. These providers include SMS gateway platforms and telecommunications carriers. When you opt in to receive SMS messages, your mobile phone number and message content are shared with these providers and with wireless carriers for the purpose of delivering messages to your device. These providers are bound by confidentiality obligations and are prohibited from using your information for any purpose other than facilitating message delivery.

11. Contact Information

12. Privacy Policy

For information about how we collect, use, and protect your personal information, including information related to our SMS messaging program, please review our Privacy Policy.

13. Age Requirement

You must be at least 18 years of age or have parental or guardian consent to opt in to our SMS messaging program. By opting in, you represent and warrant that you meet this age requirement.

14. Changes to These Terms

We may update these Messaging Terms from time to time. If we make material changes, we will notify you by posting the updated terms on this page and updating the “Last Updated” date above. Your continued participation in our SMS program after any changes constitutes acceptance of the updated terms.

15. Liability Disclaimer

We are not liable for any delays, failures, or interruptions in message delivery. Message delivery is subject to carrier network availability and technical limitations. We are not responsible for any charges imposed by your carrier related to messages you receive from us. We are not liable for any damages arising from your participation in our SMS program, to the maximum extent permitted by law.

16. Governing Law

These Messaging Terms are governed by the laws of the State of New Hampshire, without regard to its conflict of law provisions. Any disputes arising from these terms shall be resolved in the courts located in New Hampshire.